Privacy Policy – How PKR100 Collects and Uses Your Data

1. Introduction

pkr100 ("we", "us", "the platform") is committed to protecting the personal information of everyone who uses pkr100.onl. This Privacy Policy describes what data we collect from you, why we collect it, how we use it and the rights you have regarding that data.

This policy applies to all users of pkr100 — including registered account holders, players using any part of the platform (Game Lobby, Live Casino, Sports Betting, Bingo, Betting, Deposit) and visitors who browse the site without registering. By using pkr100, you acknowledge that you have read and understood this policy.

This policy should be read alongside the pkr100 Terms and Conditions. Where there is any conflict between the two documents regarding data handling, this Privacy Policy takes precedence for data-specific matters.

2. Data We Collect

pkr100 collects personal data in several ways — information you give us directly when registering or using the platform, information generated automatically through your use of the site, and information we receive from third-party services involved in payment processing or identity verification.

We do not collect sensitive personal data such as biometric data, religious beliefs or political opinions. We do not require you to share more than is necessary to operate your account and process your transactions.

3. How We Use Your Data

pkr100 uses the personal data we collect only for purposes that are directly related to operating the platform and serving our players. We do not use your data for purposes you would not reasonably expect given the nature of a gaming platform. The main uses are:

• Creating and managing your pkr100 account
• Processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, cards and mobile wallets
• Verifying your identity to comply with anti-money laundering and age verification requirements
• Detecting and preventing fraud, account abuse and terms violations
• Operating the responsible gaming tools on your account (deposit limits, session reminders, self-exclusion)
• Providing customer support and resolving account queries
• Sending transactional communications — account confirmations, withdrawal notices, security alerts
• Sending promotional communications where you have opted in to receive them
• Improving the platform based on aggregated usage patterns and player feedback
• Complying with any applicable legal or regulatory obligations

4. Sharing Your Data

pkr100 does not sell, rent or trade your personal data to any third party for their own commercial purposes. We share data only where it is strictly necessary to deliver the services you use or to comply with our obligations. The categories of third parties with whom data may be shared are:

• Payment processors: JazzCash, Easypaisa, Raast and other payment providers receive transaction reference data necessary to process your deposits and withdrawals. These providers have their own privacy obligations.
• Identity verification services: Where identity verification is required, your identity documents may be shared with a specialist verification provider to confirm authenticity.
• Game studios and providers: Individual game sessions may transmit session identifiers and stake information to the relevant game provider for the purpose of running the game. This is limited to what's technically required.
• Technology infrastructure providers: Hosting, database and security services that pkr100 uses to operate the platform. These operate under data processing agreements that restrict their use of any data.
• Legal or regulatory authorities: Where required by applicable law, court order or to investigate fraud, data may be disclosed to relevant authorities.

Any third party that processes data on our behalf does so under contractual terms that restrict how they may use that data and require them to maintain appropriate security standards.

5. Payments & Identity Verification

Because pkr100 handles real PKR transactions, we are required to apply anti-money laundering practices which involve collecting and verifying certain personal information. This is a standard industry requirement for any platform that processes real-money deposits and withdrawals.

When you make your first withdrawal — or at other points determined by transaction volume or account activity — pkr100 may request identity verification documents. These typically include a government-issued ID and proof of ownership of the payment method you're using (such as a screenshot from your JazzCash or Easypaisa app confirming the account number).

• Verification documents are handled with strict access controls — only authorised team members involved in compliance can access them.
• Documents are stored securely and retained only as long as required by our compliance obligations.
• Verification is not an indication of suspicion — it is applied as part of standard account management.
• Failure to complete verification within a reasonable period will result in withdrawal processing being paused until it is completed.

6. Cookies

pkr100 uses cookies — small text files stored in your browser — to make the platform work correctly and to understand how players use it. Here is a breakdown of the types of cookies we use:

• Essential cookies: Required for basic platform functions including keeping you logged in during a session, maintaining your game state and processing transactions. These cannot be disabled without breaking the platform.
• Functional cookies: Remember your preferences such as language settings or display options. Disabling these means the platform will not remember your settings between visits.
• Analytics cookies: Help us understand how pkr100 is used — which sections are visited most, where players spend time and where they encounter issues. This data is aggregated and not linked to individual accounts.
• Security cookies: Used to detect suspicious login activity, multiple account creation attempts and other fraud indicators.

You can manage cookies through your browser settings. Most browsers allow you to view, block or delete cookies. Blocking essential cookies will affect your ability to use the platform. Blocking analytics cookies does not affect your account or gameplay in any way.

pkr100 does not use third-party advertising cookies or tracking pixels for advertising network purposes.

7. Data Retention

pkr100 retains your personal data for as long as your account is active and for a defined period after account closure, in line with standard practices for gaming platforms. The main retention periods are:

• Account information and identity documents are retained for a period following account closure to meet any applicable compliance, audit or dispute resolution requirements.
• Transaction records (PKR deposits, withdrawals, bet history) are retained for the period required by financial record-keeping standards.
• Customer support communications are retained for a reasonable period to allow for follow-up and dispute resolution.
• Technical logs (IP addresses, session data) are retained for a shorter period primarily for security monitoring purposes.

After the applicable retention period has passed, data is securely deleted or anonymised so it can no longer be linked to an individual. If you request account deletion and there are no outstanding compliance holds, the process will begin promptly — though certain data categories may need to be held for the full retention period regardless of the deletion request.

8. Security

pkr100 implements technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include:

• Encryption of data in transit (HTTPS across the entire platform) and at rest for sensitive data categories
• Access controls that restrict internal access to personal data based on role and necessity
• Regular security reviews of systems that handle personal or financial data
• Monitoring for unusual access patterns and login anomalies that may indicate a breach or attempted fraud
• Contractual security obligations on all third parties that handle data on our behalf

While we work hard to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your pkr100 account, do not share your login credentials with anyone and contact support immediately if you suspect your account has been accessed by someone else.

9. Your Rights

You have specific rights regarding the personal data pkr100 holds about you. These rights can be exercised by contacting the support team through the live chat or email address displayed in the footer. pkr100 will respond to requests within a reasonable timeframe.

10. Children and Underage Players

pkr100 is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. Registration explicitly requires confirmation of age, and we carry out age verification checks before processing any withdrawals.

If we become aware that an underage person has created a pkr100 account, the account will be closed immediately and any collected data will be deleted as quickly as our compliance obligations allow. Deposited funds will be returned to the source payment method after verification.

If you are a parent or guardian and believe a minor has accessed pkr100, contact the support team at the address in the footer and we will investigate and act promptly.

11. Changes to This Policy

pkr100 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable legal requirements or improvements to our data practices. The date at the top of this page will always reflect the most recent revision.

Where a change is material — for example a significant change to what data is collected or how it is used — we will communicate this to registered account holders via email or an in-platform notification before the change takes effect. Minor clarifications or corrections may be made without separate notification.

Continued use of pkr100 after a policy update constitutes acceptance of the revised policy. If you do not agree with a change, you should stop using the platform and may request account closure.

12. Contact & Privacy Requests

If you have a question about this Privacy Policy, want to exercise any of your data rights, or want to report a concern about how pkr100 is handling your personal information, you can reach the team through the live chat function on the platform or via the email address displayed in the footer.

Please include your registered email address and a brief description of your request so the team can identify your account and respond appropriately. Requests to access, correct or delete personal data will be handled within a reasonable timeframe — typically within 30 days for straightforward requests, though more complex requests may take longer and you will be informed if that is the case.