PKR100 FAQ – Frequently Asked Questions Answered

Everything you need to know about pkr100 in one place — registration, deposits and withdrawals, cricket betting, bonuses, the mobile app, account security and responsible gaming. If your question is not in the list below, the support team is available 24/7 through live chat.

All Topics Account Deposits & Withdrawals Betting & Games Bonuses App Responsible Gaming
Still Need Help?

Our support team handles account issues, deposit problems and betting queries around the clock.

Live Chat — Available Now
40+
FAQ Topics Covered
24/7
Live Support Available
PKR
Native Currency
18+
Adults Only

What the FAQ Covers

The questions below span every area of the pkr100 platform. Pick the section that matches what you need — or scroll through the full FAQ below.

Account & Registration

How to create your pkr100 account, age requirements, identity verification, password resets and what to do if you lose access. Registration is free and takes a couple of minutes.

Deposits & Withdrawals

How to fund your account in PKR using JazzCash, Easypaisa, Raast, bank transfer or cards. Withdrawal timelines, limits and what to do if a transaction does not reflect as expected.

Cricket Betting & Sports

How cricket and PSL betting works on pkr100, live in-play betting, settling times, voided bets and how to read different bet types across cricket, football and esports markets.

Bonuses & Promotions

Welcome bonus eligibility, wagering requirements explained in plain language, how reload and cashback bonuses work and what to check before claiming any offer on pkr100.

Mobile App

How to download and install the pkr100 app, supported devices, troubleshooting common app issues and the difference between using the app versus the browser version of the site.

Responsible Gaming

How to set deposit limits, activate session reminders, use reality checks and request self-exclusion from your account settings. Tools are available immediately without any waiting period for restrictions.


Account Questions

Go to the Register page and fill in your full name, email address, mobile number and a password. Once submitted, a verification link or code is sent to your email. Click it to activate the account. The whole process takes under two minutes. You can then log in and make your first deposit to start playing.

You must be 18 years old or above to register and use pkr100. Age is declared at registration and verified before any withdrawal is processed. Accounts found to belong to someone under 18 are closed immediately, deposited funds are returned and any winnings are forfeited. There are no exceptions to this rule.

No. Each player is permitted one pkr100 account only. Creating duplicate accounts — for any reason including claiming a welcome bonus more than once — is a breach of the Terms and Conditions. If detected, all duplicate accounts are closed and balances or winnings may be forfeited. If you have lost access to your account, contact support to recover it rather than registering again.

On the Login page, click the "Forgot your password?" option and enter your registered email address. A reset link is sent to that email — follow it and choose a new password. The link is valid for a limited time. Check your spam folder if it does not arrive within a few minutes. If you no longer have access to your registered email, contact the support team with your name and mobile number so they can verify your identity and assist you.

Identity verification is required before your first withdrawal is processed. You may also be asked to verify earlier if account activity triggers a routine check. Verification involves confirming a government-issued ID (CNIC) and confirming ownership of your payment method. It is a standard process. Having your CNIC and payment details ready speeds it up. Verified accounts also process withdrawals faster than unverified ones.

Payment Questions

pkr100 supports the following methods for deposits in PKR:

  • JazzCash (mobile wallet)
  • Easypaisa (mobile wallet)
  • Raast (instant bank-to-bank transfer)
  • Bank Transfer (all major Pakistan banks)
  • Debit and credit cards
  • Other supported mobile wallets

All transactions are in PKR. There are no currency conversion steps. Visit the Deposit page for current limits and processing times per method.

JazzCash and Easypaisa deposits usually reflect within seconds. Card deposits are typically instant. Raast and bank transfers can take a few minutes depending on the sending bank. If a deposit does not appear within the expected timeframe, contact support with your transaction reference number and they can investigate on both ends.

Log in to your account and go to the Withdrawal section. Select your preferred payment method, enter the amount in PKR and confirm. Withdrawals go back to the same method used for your most recent deposit in most cases. Your identity must be verified before a withdrawal can be processed. Processing times vary by method — JazzCash and Easypaisa withdrawals are typically fastest. Bank transfers may take one to two business days.

pkr100 does not charge a platform fee on standard deposits or withdrawals. However, your bank, JazzCash or Easypaisa account may apply their own transaction charges — check with your payment provider for their fee schedule. The amount credited to or deducted from your pkr100 balance reflects the net amount after any payment provider charges.

No. pkr100 requires that all deposits come from a payment account registered in your own name. Third-party deposits are not accepted and may result in the deposit being reversed and the account being reviewed. This policy exists to protect against fraudulent transactions and ensure withdrawals can be returned to the correct account holder.

Sports & Casino Questions

pkr100 covers a wide range of cricket events including Pakistan Super League (PSL), T20 internationals, Test matches, ODIs, Asia Cup and ICC tournaments like the T20 World Cup and Champions Trophy. Markets open before each match and live in-play betting is available throughout. Football leagues and esports markets are also available year-round alongside cricket.

If a match is abandoned without a result, bets are voided and stakes are returned to your pkr100 balance. If a match is reduced in overs due to rain but still reaches the minimum overs required for a valid result (typically 5 overs per side in T20 format), the official result stands and bets are settled accordingly. The specific rules for each market type are displayed in the betting rules section of your account.

Most match winner bets are settled within minutes of the official result being confirmed. More complex markets like top run scorer or player of the match may take slightly longer as they require official scorecards. If your bet has not settled within a reasonable time after the match ended, check the settled bets section of your account or contact support with the bet reference number.

Yes. All casino games in the pkr100 Game Lobby use certified Random Number Generator (RNG) technology, which means outcomes are statistically random and cannot be predicted or influenced. Live casino games use real dealers in real time and their results are determined by physical cards, wheels or dice — not software. The house edge for each game type is built into the game mathematics and is consistent across all players.

Bonus Questions

A wagering requirement means you need to bet a certain multiple of the bonus amount before it can be withdrawn as cash. For example, if a bonus has a 20x wagering requirement and you receive a PKR 1,000 bonus, you need to place a total of PKR 20,000 in qualifying bets before that bonus converts to withdrawable funds. The specific wagering requirement for each offer is always displayed in the bonus terms before you claim it. Read it before activating any bonus.

The welcome bonus is available to new pkr100 registrations on their first deposit only. Existing accounts are not eligible for the welcome offer. However, pkr100 runs ongoing promotions for existing players including reload bonuses, cashback offers and tournament prize pools — especially during PSL and major cricket events. Check the promotions section of your account dashboard for what is currently available to your account.

Bonuses have expiry dates and wagering deadlines. If a bonus is not used or wagered within the time limit specified in its terms, it is automatically removed from the account. A bonus may also be removed if a withdrawal was requested before the wagering requirement was met. Check the specific terms for the offer you claimed. If you believe a bonus was removed in error, contact support with the bonus name and approximate date of issue.

App Questions

Visit the App page on pkr100.onl for download instructions and direct links for both Android and iOS. The app is not listed on the Google Play Store or Apple App Store — download it directly from the pkr100 website. On Android, you may need to allow installations from unknown sources in your phone settings before installing. Full instructions are on the App page.

The pkr100 app is compatible with Android 6.0 and above. Most Android phones released in Pakistan in the last four to five years meet this requirement. If the app does not install or crashes on your device, check that your Android version is 6.0 or higher (Settings > About Phone > Software Information) and that you have sufficient storage space. The app is optimised for Pakistani mobile networks and works well on 4G connections.

Yes. Your pkr100 account is the same regardless of how you access it. Log in with the same email and password on the app or in a browser and your balance, betting history, bonuses and account settings are all identical. You can place a bet on the app and check it in the browser — it all syncs in real time.

Responsible Gaming Questions

Log in and go to account settings. Find the Responsible Gaming section. You can set a daily, weekly or monthly deposit limit in PKR. A reduction takes effect immediately. An increase requires a mandatory cooling-off period before it activates — this is intentional so limits cannot be undone impulsively mid-session. Visit the Responsible Gaming page for full details on all available tools.

Self-exclusion is available in the Responsible Gaming section of account settings. Choose a duration — a set period or indefinitely — and confirm. Your account is closed immediately. You will not be able to log in or deposit during the exclusion. pkr100 stops sending promotional communications during an active exclusion. Your existing balance is held and can be withdrawn when the exclusion ends or through support if needed urgently. Self-exclusions are processed without any pushback or delay.

It means pkr100 is a leisure activity with a cost, not a reliable income source or investment. Over time, the house edge on casino games and the bookmaker margin on sports bets mean the platform will take in more than it pays out in aggregate. Treating it as entertainment — with a fixed budget, like any other leisure activity — is the right framing. Using gaming money you cannot afford to lose, chasing losses or borrowing to fund deposits are all signs that gaming has moved from entertainment into a problem. The tools on the Responsible Gaming page are there for exactly that situation.

Need More Help?

Live chat support is available around the clock. For account-specific issues, have your registered email ready when you contact the team.

Live Chat — Online Now

Ready to Play? Your pkr100 Account is Free to Open

Register in minutes, deposit in PKR via JazzCash or Easypaisa, and get straight into cricket betting, PSL, live casino and 500+ games. Still have questions? Support is available 24/7. 18+ only.

Free to register  |  PKR currency  |  JazzCash & Easypaisa supported  |  18+ only